Improving Productivity and Team Spirit in the UK National Health Service
Culture change in a Mental Health and Community Care Trust
Sep 8, 2025
Introduction
In this compelling and practical session, Andrew Gibson shares the remarkable story of how Solution Focused Practice (SFP) is driving culture change within a Trust of the UK’s National Health Service (NHS).
Working with a Mental Health and Community Care Trust, Andrew has introduced SFP not just as a coaching tool, but as a whole-organisation approach. The result? Improved productivity, boosted team morale—and, most importantly—better care for clients and patients.
What you’ll take away:
- A practical organisational model…
- Real evidence — both numbers and stories…
- Ideas for how SFP practitioners can use this model…
Format:
This is an inspiring talk, brought to life with real-world stories and a clear, actionable presentation. It’s relevant for anyone using SFP in organisations, especially in health and care systems—but the lessons are transferable across sectors and countries.
Whether you’re a consultant, trainer, or simply curious about scaling positive change—this session offers insight, hope, and a practical path forward.
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Download the slides below
Andrew Gibson
InterAction Contributor
SFiO Contributor
Passionate advocate of SFP in Organisations, especially small businesses and charities. Specialising in helping people find clients and make a sustainable income from their activities. Always looking to help in a Single Session, whether it is a 121 conversation, a ‘Best Year Ever’ workshop, or a speech to help the audience find more referrals. Always looking for ways of applying SFP to help people make progress. Coach, facilitator, trainer, public speaker and author of ‘What’s Your URP?’ and ‘Make Life Simple’. Organiser of UK Northern SFiO Chapter, committee member of SFiO, and committee member of UKASFP