Change is in the eye of the beholder
Case Study
Mar 16, 2025
Björn Johansson, Eva-Persson, Mark McKergow, Jenny Clarke
Abstract
A heavy workload, increased stress at work, rifts in the rela- tionship between staff and management, increased sickness absence. This sounds like a workplace with problems and low morale. The fundamental strengths, competences and commit- ments that keep the workplace going are not obvious at first glance. But these are the very qualities that provide the foun- dation and the potential to create a better workplace in the future. In this case, Björn Johansson and Eva Persson from Center för Lösningfokuserad Utveckling (CLUES) used solution focused coaching to bring hope back to an employ- ment office that had been experiencing difficulties for several years.
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