SFiO
The InterAction Collection
OF SOLUTION FOCUS PRACTICE IN ORGANISATIONS · Vol 6 - 2014 Edition

Change is in the eye of the beholder

Case Study

Mar 16, 2025

Björn Johansson, Eva-Persson, Mark McKergow, Jenny Clarke

Abstract

A heavy workload, increased stress at work, rifts in the rela- tionship between staff and management, increased sickness absence. This sounds like a workplace with problems and low morale. The fundamental strengths, competences and commit- ments that keep the workplace going are not obvious at first glance. But these are the very qualities that provide the foun- dation and the potential to create a better workplace in the future. In this case, Björn Johansson and Eva Persson from Center för Lösningfokuserad Utveckling (CLUES) used solution focused coaching to bring hope back to an employ- ment office that had been experiencing difficulties for several years.

Article

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Björn Johansson
Björn Johansson
InterAction Contributor

Björn Johansson (1966-2014), Founding member of SFCT and member of SOLWorld steering group since 2003, founder of SolutionCLUES, www.clues.se, trainer for Solutionsurfers, ICF accredited coach trainings in Sweden. A dear colleague who will always be with us.

Mark McKergow
Mark McKergow
SFiO Director
SFiO Reviewed Practitioner
InterAction Contributor
SFiO Contributor

Dr Mark McKergow is co-director of sfwork – The Centre for Solutions Focus at Work, based in Edinburgh, Scotland. He is an international consultant, speaker and author. Many people around the world have been inspired by his work in Solutions Focus – presented wth his inimitable blend of scientific rigour and performance pizzazz.

Jenny Clarke
Jenny Clarke
SFiO Reviewed Practitioner
InterAction Contributor
SFiO Contributor

Jenny Clarke is the co-Director of the Centre for Solutions Focus at Work (sfwork). Following a long career in the energy industry she has spent the last 15 years as an independent facilitator and coach. She works with large organisations, groups and individuals adapting to change and as a personal coach to managers and directors. She loves travelling and has worked in both hemispheres and east and west of the Greenwich Meridian.

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