Using SF To Create Whole System Change In Social Care
Case Study
Mar 18, 2025
Abstract
What are the limits of SF? How far can it be extended to create change beyond personal interactions? This case study examines ways in which SF can be extended to create whole systems change in social care. It describes how SF has been used to enable change in four areas: client interaction, tools for documentation, changes to public sector strategy and the development of a community approach to social care.
Article
Carey Glass
SFiO Reviewed Practitioner
Editor of Interaction
SFIO Contributor
Carey Glass is a Management Consultant and Organisational Psychologist. Her business “Change With Ease” reflects the miracle that happens when organisation move away from problem-focused approaches. She has brought SF to all areas of corporate and public sector life in the UK, from strategy, to performance management, to occupational health and safety, to culture, coaching and complexity helping create far-reaching change with ease. She has published case studies describing the transformation that SF brings to organisational outcomes and is excited to now be bringing the benefits of SF to Australian organisations.