The InterAction Collection

Two teams merged into one

A case study of a skilled mediation

Aug 29, 2021

Jesper Hankovszky Christiansen

Introduced by Annie Bordeleau

Clients asked Jesper H Christiansen to merge two teams that were in deep conflict with each other. The management had concluded that due to the team’s overlapping activities, it was essential they work together, once and for all. The management had tried this in the past, without success.

The teams had many negative experiences, and there were hurt feelings and mutual mistrust. How did Jesper approach this challenge with his SF lens?

I had the privilege to attend this session at the SOL 2021 conference. I learned a lot about how to navigate the energy in teams skilfully and channel it masterfully into deeper collaboration.

In this video, Jesper shares his reflections on the whole process and his unique approach and use of SF experiments.

Once again, this example showed me how effective and focused SF can be, even in a situation where a conflict is deeply rooted. I was surprised to see that after only a few interactions with Jesper, the team members felt confident to continue their journey on their own. There is much to learn from this case study. Enjoy!

Please find the slides Jesper showed in this pdf.

Jesper Hankovszky Christiansen
Jesper Hankovszky Christiansen
InterAction Contributor
SFiO Contributor

In Jesper H Christiansen and Solutionsurfers, I am working with the solution-focused approach in the field of coaching, team coaching, large groups interventions and conference facilitation.