Peter Sundman, BA, clinical social worker, licensed super-visor (STL), Coach (SFCT), Advanced level SF psychotherapist (State licence), board member of European Brief Therapy Association (EBTA), founding member of TaitoBa network in Helsinki, Finland
This coaching was special to me as a coach, because the customer’s goal for the coaching was to survive from a devastating degradation she had recently experienced as a middle manager in a public service work place. At the end of our work on it, one and a half years later, she not only survived, but also became known nationwide for the success in her work! So, this review gave me the chance to learn more about what might have made the difference. The coaching involved helping the customer to handle the continuous degrading behavior from the management, building a team to do the work at her new workplace, developing the work content in a way she and her team believed in and expanding personal and family resources. The customer had been successful in her work already before, but none of us could have predicted how well she came out of her ordeal. From my perspective as a coach, as well as the overall goal, it was helpful to have an open mind for new possibilities the customer could explore and to have a step-by-step view of the progress she made.